Our Mission

To help teams turn messy workflows into simple automation that moves critical work forward faster.

We believe automation should reduce busywork, not replace judgment. Our mission is to design automations that help your team resolve issues faster, not disappear them.

Our Vision

A future where operations teams spend less time on fire drills and manual handoffs, and more time improving the business.

We envision a world where AI is operational, not theoretical—living inside the tools you already use to make day-to-day work easier.

Why We Started AZAI Solutions

“Before AZAI, we built internal automation around tools like Jira and documentation. It helped us move critical work forward much faster, and that experience shapes how we work with clients today.”

We aren't just consultants. We've been in the trenches of operations and support, drowning in tickets and repetitive questions. We know that theoretical AI demos don't solve real bottlenecks.

We founded AZAI Solutions to bring that same practical, production-ready automation to other teams. We focus on what actually helps: fewer manual steps, faster resolution, and clear value in weeks, not quarters.

Our Technical Foundation

AI/ML Capabilities

  • Large Language Models (GPT-4, Claude)
  • RAG (Retrieval-Augmented Generation)
  • Vector stores & embeddings
  • Function calling & structured outputs
  • Advanced prompt engineering

Integration Stack

  • RESTful APIs & OAuth flows
  • SQL Server, PostgreSQL, MongoDB
  • Jira, Notion, HubSpot connectors
  • Cloudflare & DNS management
  • Python, Node.js, Next.js

Process Expertise

  • Value Stream Mapping (VSM)
  • Process automation design
  • Change management
  • ROI modeling & tracking
  • Training & enablement

Industry Experience

  • B2B SaaS operations
  • Customer support workflows
  • Regulated industries (insurance/surety)
  • 50-500 employee companies
  • Remote/hybrid teams

From Client Success to AI Consulting

10 years in B2B sales and customer success taught us where operations break down. Our technical background lets us build the solutions. Your business gets both perspectives.