AZAI Solutions is a software company. We build AZAI Hub, an AI workspace for SaaS support teams. When a ticket comes in, it searches the code, past tickets, and release notes, then writes up what's wrong and what to do, with citations. A person approves anything that touches a customer or a database.
Before AZAI, we built internal automation around tools like Jira and documentation. AZAI Hub is built from patterns run on a production support queue, and we started AZAI to give other support teams the same pattern.
AZAI Hub reads by default. Customer replies and database changes stay drafts until someone on your team approves them.
Each customer runs on a separate deployment and database. Retention and deletion are set in the contract.
Model and API usage are billed to your own Claude account (Anthropic or AWS Bedrock). Calls fall under your agreement with that provider.
Every customer starts with a free Escalation Replay on 20 to 25 past escalated tickets, then a subscription.
Co-Founder
Builds AZAI Hub. Spent a decade in SaaS sales and account management before moving into engineering and building AI support tooling in production.
LinkedIn profile for Zac JohnsonCo-Founder
Works with support and engineering leads to get AZAI Hub live on their first queue.
LinkedIn profile for Alexander Strege- Company
- AZAI Solutions
- Product
- AZAI Hub
- Founded
- 2025
- Based in
- United States
- Phone
- 321-407-7339